Annoyed at the Jerusalem Bus Station

I don't go to the Jerusalem Central Bus Station aka CBS very often for various reasons. One is that I can pick up the bus to Shiloh  in other parts of Jerusalem. Another is that when possible I try to save money and tremp, meaning get a ride or hitchhike. 

Though I did go the other day, mostly because I needed to fill my "ravkav" prepaid bus/lightrail pass with more rides. I can get those at the bus station by paying with my credit card, saving me cash and the inconvenience of having to deal with money and change when traveling to and from work. 

When I got there, I saw that two out of three pay stations were closed, and there was a long line for the only open one.

This was very annoying. It also blocked access to the buses, so people kept breaking through to catch their bus.

I got to the back of the line and rushed forward when another opened. One woman was ahead, but she needed such complicated help it took almost as long as if I hadn't gotten on the newly opened one. At least the clerk was pleasant, and I had the time. Some of those clerks are awfully nasty. If I would treat my customers like they do, I'd be fired in a jiffy.