Showing posts with label bank. Show all posts
Showing posts with label bank. Show all posts

Tuesday, December 19, 2017

For Olim Chadashim, New Immigrants and Veterans, Too

I challenge all you other Israelis who read/follow this blog to read through Smarter Israeli Banking by Rifka Lebowitz and say that you didn't learn anything new. Even after almost half a century here in Israel, I must admit that Lebowitz's book is very helpful. 

Here's my review written on Shiloh Musings:

Smarter Israeli Banking, A Book Review

Smarter Israeli Banking by Rifka Lebowitz is a very helpful book. My husband and I made aliyah in simpler times, when we had fewer choices and internet banking was in the distant science fiction. Even doing banking by phone wasn't something anyone could imagine, since a high proportion of Israelis didn't have phones at home. We've been in Israel for just under half a century, and the changes in daily life, including banking, are sometimes incomprehensible.

So, yes, even I who rarely finds Israeli "anglos" more veteran to the country than myself learned a lot reading Lebowitz's book. First of all, I want you to know that Smarter Israeli Banking is a very easy and pleasant to read book. I must admit that I was a bit terrified when I received it and was sure that it would make me feel stupid and remind me of those forms that get me dizzy, confused and stupid-feeling.

I'm glad to have discovered in Smarter Israeli Banking that it won't cost me more to go to just any cash machine, as long as it's from a bank. The private company ones do charge a bit more. So many times I've walked and searched to find one from my bank. It's a great relief to have learned that I had been mistaken.


There are so many great and necessary tips in Smarter Israeli Banking. For an example, read the page above about how to protect your check payments. 

I agree and find it inexplicable that the English language internet sites for the banks are so bad. As a former EFL teacher here, I can't understand why it's so. A couple of summers ago I went looking for the new bank branch we had been transferred to to take care of some "bank business." I was sure I needed to do it in person. I had gotten the address from the English site. There was no bank at that address. After almost passing out from dehydration I called the bank and discovered two things:
  1. the site had the wrong address
  2. I could take care of it all on the phone
Lebowitz wrote Smarter Israeli Banking mostly for new immigrants, but even in the first few years in Israel, newcomers can find themselves in a situation we've found ourselves twice. She wrote that banks are closing branches, but she didn't say how that affects us.  When a bank closes a branch it offers a choice of open branches for your account. Your old checks will be honored for quite a long time, but your account number and other information changes. This can get complicated, if you use checks to copy all the information from. Payment won't be honored or won't get deposited to your account. You need to have a copy of all the up-to-date account, bank and branch numbers. 

There's a glossary at the end of the book, which includes many of the terms that confuse those of us whose business Hebrew is weak.  

Smarter Israeli Banking by Rifka Lebowitz is a wonderful gift for any newcomer to Israel, and if the newcomer gets more than one, just pass it on to someone else. It won't go to waste. I'd also suggest it not just to olim, but to anyone who is new to handling his/her banking and finances, whether young adults or the recently widowed or divorced.

Tuesday, September 03, 2013

Last Full Day of 5773, Blessings to All

About a month ago I went to the bank to make sure we had enough money available to pay for some wedding expenses.  For decades I had been pretty phobic about dealing with the bank and had let my husband handle it all, but a couple of years ago we had a change in "jobs,' and the bank became mine.  I had actually found the clerks to be very nice and helpful, pretty much like I try to be at work when helping customers.  I walked out of the bank with tears in my eyes. Not of fear nor anger, but because I was overwhelmed by the sincere blessings the middle-aged clerk and I exchanged for more wedding for our children and other singles in need of a suitable spouse etc.  It was so "only in Israel."

This time I had a long discussion with a different clerk, a bit younger, more my daughters' age.  At first she got me nervous, because she seemed annoyed at all my questions, but once she understood how my mind was working, she began to enjoy helping me through the muddle.  And when I finally got up to leave, she stood, shook my hand, told me that she enjoyed talking with me and we wished each other שנה טובה ומוצלחת Shannah Tovah u'Mutzlachat, A Good and Successful Year.  I told her that I really enjoy visiting that bank, because I leave with blessings and tears in my eyes.

This has been quite a year, especially the past few months.  In less than two months, my mother passed away and my youngest child got married.  Cousins of mine lost both parents in just over half a year, plus a first grandchild was born to one of them, just weeks after my uncle, who would have reached the status of great-grandfather passed away.  There have been some major changes in the clan as you can see.

Now we're getting to the deadline to say farewell to the Jewish Year of 5773 and to welcome 5774.  May the good overwhelm the bad.

Dry Bones
And a healthy year to one and all...



That's why I make a Holiday "fruit head."

Wednesday, July 24, 2013

An "Only in Israel Story," At The Bank

credit
Yesterday I finally made it to downtown Jerusalem aka "Jerusalem Center" as it's called on the lightrail.  One of my stops was the bank to open one of our small savings to pay for a few wedding expenses, since a son is G-d willing getting married soon.

It's possible to do these things by internet and other impersonal ways, but I'm just too much a "people person" and just like to deal with real live breathing talking listening people.  I guess that's why I enjoy working in a store.  I just can't understand how people buy things online.  I have to feel the fabric, even if I don't try it on. Though I must try on shoes or I can never know if they will be comfortable.  Back to the story.

Our bank branch always has these things changed, like who and where and how to find the clerk to handle such matters.  I went to where I had taken care of things just over a year ago.  The clerk there sent me to the other side of the bank.  Over there they told me to go upstairs.  There a cute little "helper guide" told me to tap in my number onto a computer screen.  Well somehow my "taps" weren't strong enough, so she did it for me.  I was given a receipt with my "number."  I was told to wait until I was called. 

A minute later I heard my number and was told to go up to "the express bank clerk" who was right next to where I was waiting.  I told her what I needed to do. Of course I couldn't remember the name of the sort of account I needed to open, but she knew.  This is done all the time here.  And since I had, with the help of the young helper, typed in my number, she knew who I was and all my bank business etc.  At least it was on the screen in front of her.

"No problem," she said.  "It'll be in your account tomorrow.  My neighbor has daughters still single.  Maybe you have sons for them?"
"I also have single daughters."

just as an example of  a Jewish wedding
None of the ages/sexes matched up. And then we began talking and blessing each other.  I was in tears by the time I left the bank.  Such blessings, G-d willing...