Monday, August 24, 2015

Opticians give Good Service

A couple of years ago my cousin and I spent close to an hour waiting for our glasses to be repaired at an optician in a Tempe, Arizona mall. Neither of us had bought our glasses there nor live in the area, but we received full and excellent service for free. I also remember my parents getting their glasses repaired in Jerusalem for the same zero charge.

There's an optician in the Sha'ar Binyamin Industrial Zone/Shopping Center which also gives wonderful service, and from what I hear from others does a great job with making glasses. A few months ago, I got to Sha'ar Binyamin to work at Yafiz and realized that my lenses were just too dirty to give me decent vision. I walked in, explained the problem and was given the necessary equipment to clean them. A few weeks after that I went into the Halpern's in Center 1 with the same request, and the clerk cleaned just the outer side of the lens which didn't do me much good.

After Shabbat when I went on the computer I discovered that the screw in my relatively new computer glasses was out, so I brought the broken glasses to the Sha'ar Binyamin optician when at work yesterday. Within a minute the lovely worker had them repaired, no charge.

They have a nice selection of frames and is a very convenient option for those in the area who need prescription glasses or good sunglasses. And there's also an optician in Shiloh which is highly praised and recommended. It's good to know that nowadays one doesn't have to go the nearby cities for things like glasses.


John Mclaughlin said...

It really is interesting to think about how an experience can make all the difference when it comes to getting glasses. I personally don't need glasses, but have had plenty of moments where businesses have lost my business because of a poor experience. It really has to be a great feeling for that glasses company to know that you were able to have such a pleasant experience. Thank you for sharing.

Batya Medad said...

update on this is that when she fixed it I noticed that she didn't check the other side, but I didn't say anything. Dumb me. A couple of weeks later, the other one fell off, and now I need it fixed again. Next time, I won't be so polite.

Christopher Howell said...

Huh, it seems you had a fantastic experience with the optometrist! I go to one all the time to get my eyes checked and I mostly use contacts over glasses. I've been thinking of getting glasses as of late because it would be nice to give my eyes a break.